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- Introducing the future of customer conversations...
Introducing the future of customer conversations...
PressW AI
June 07, 2024 • Estimated Reading Time: 7 minutes
In partnership with
Edition 10 - 060724
4 Minutes of AI & Automation
The AI Revolution Is Calling...Literally 📞
We've been pioneers in the AI arena here at PressW since day one but even our newest breakthrough was something we were surprised by…
Welcome to Conversational AI - artificially intelligent systems that can have fluid, contextual conversations just like a real human.
This next level goes beyond basic chatbots and digital assistants.
Systems this advanced at understanding natural language and maintaining multi-turn conversations have only been theory...until now.
Recent breakthroughs have made viable commercial solutions a reality.
Over the last few months, our team has been working to develop conversational AI agents for select clients and the results were beautiful.
One of the most valuable applications we've found is using these intelligent conversational AIs as automated phone agents.. think about it:
An AI that can answer customer calls as naturally as your best employee
Handle common queries like booking appointments, providing directions, relaying info
And seamlessly hand off to a human operator for more complex issues when needed
The potential cost and efficiency gains are some of the most immediate and practical of any capability before.
Our tests show these AI agents can independently resolve up to 70% of typical call volumes right off the bat.
No more wasting money on live operators for straightforward requests!
These AI assistants can sustain unlimited simultaneous calls 24/7, answer immediately with zero wait times, and cut customer service labor costs.
All while providing a caller experience that can barely be distinguished from a human.
Want proof?
Check out this demo on our site showcasing our latest AI assistant handling a call:
Pretty incredible, right?
This is just the beginning for the future of customer conversations and business operations.
If you're not already exploring generative AI solutions for your organization, the time is now.
We'll help you strategically identify your highest value use cases, implement the AI, and provide the training to ensure you're maximizing your ROI whenever you’re ready.
Interesting Links from PressW Learns!
General AI/ML News
In an impressive feat of creativity and technical skill, a Convolutional Neural Network has been constructed within the game of Minecraft, showcasing the innovative ways AI is being explored prior to the release of GPT-5.
An innovative NLP data pipeline, featuring classifiers and LLM summarization tools, aims to sift through biased news sources to extract verifiable information, resembling the functionality of Ground_app with a sophisticated architecture.
As AI implementation becomes a coveted goal for many organizations, the challenge of ensuring data quality becomes paramount. Secoda AI aims to address this by providing tools that improve data context and quality, essential for AI systems to generate accurate insights.
LLM Developer Tips and Tricks
Flowise is revolutionizing the development of AI applications with its open-source, low-code tool that enables rapid iterations and integration of Large Language Models (LLMs). Backed by Y Combinator, it's trusted globally and offers a drag-and-drop UI, conversational agents, and seamless cloud deployment, simplifying the creation of custom LLM apps.
Promptfoo provides a streamlined platform for developers to enhance Large Language Models (LLMs) by measuring quality, detecting regressions, and comparing prompts and models with a simple configuration. It's a tool utilized by developers from prominent companies to finetune prompts efficiently and evaluate model performance using a variety of metrics.
LangSmith introduces pairwise evaluation as a feature to enhance LLM application development, allowing for more nuanced model performance comparisons based on custom criteria beyond traditional scoring methods.
Frontend and UI Resources
Ditch the ubiquitous Google Fonts for a breath of fresh typography. Explore a curated list of OpenSource foundries offering free, standout fonts to elevate your projects.
A former Uber manager without a CS degree has been diligently updating a GitHub repository for 7 years, providing a curated list of resources for developers seeking proficiency.
Thank you for supporting Profiting with AI.
The PressW Team
P.S. Whenever you’re ready, we can help you:
#1 To understand exactly how your business would benefit from custom AI solutions, let’s chat. >>> Request a 1on1 clarity call with our CEO, Tarun here
#2 Have you seen Tarun’s LinkedIn? He’s putting a ton of energy into creating easy to understand content on how AI works in biz. Check out his stuff and give him a follow to keep up with more.
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